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Open the Canadian Market NOW

East York, ON
·Rogers Hi-Speed
reply to vientito1

Re: teksavvy no cable modem rental service?

If your not technically savy then most people will buy from the ISP directly. They always would work. The only beef I have is TSI selling D2 modems for speeds faster than 10mb. I have had a few people I refereed to TSI who got the D2 modem and are very upset due to the slow downs during peak with them. I recommended they by the D3, but to a non-tech guy, CHEAPER may be better, not understanding the issues or differences. It took me an hour explaining it to these people, and they both said they wished TSI would have explained this when they ordered, or not made these modems available on the speed levels they do.

Technically it will work yes, but in interest of keeping customers happy, it may be best if TSI STOP SELLING D2 modems for anything over the LITE tiers.