Since hurricane Sandy last week, my Earthlink Phone & DSL service is down. Our neighborhood wasn't hit so hard, everyone on the block had their phone and/or DSL restored within a day or two (other providers like Verizon). I still don't have my Earthlink Phone & DSL service back, I have no dial tone just a busy signal and no DSL connection. Earthlink support keeps telling me they are working on it, I wonder whats going on there is no "known outages" listed on the website. Anybody else in the area has the same issue???
You wouldn't happen to live in Bay Ridge, would you, Fruitchunk? I've had the same issue with Earthlink since late Monday / early Tuesday. Calling them has gotten me nowhere. They blame Verizon for the issue and say call back in a day or two.