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Onondaga, MI
reply to wchill09

Re: [DSL] drop outs, connection interupted....multiple service c

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Status update:

Techs have finally solved our high error rates but a problem still persists with drops.....I've used ping plotter to try and get some insight into what is happening so I can accurately describe to support what my issue is. I would certainly appreciate any input you may have on a cause and/or a solution. Above is a screen shot when system is normal: