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E-mailsFor what it's worth:
I got e-mails from Verizon before, during and after Frahnkenstorm.
How to get in touch with them and other info.
Land-line, DSL, no wireless.
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Dear Valued Verizon Customer:
Our thoughts are with you as recovery efforts are underway for Hurricane Sandy. We hope that you and your family are in a safe and secure location. We want you to know that we are here to help you during this very stressful time.
Due to some power outages that remain, we know a number of you are still unable to use Verizon services in your home. If your power has been restored, but you are still experiencing service issues, we are here for you.
Please visit our storm support website at verizon.com/outage using your smartphone, tablet, or PC. The site has tips for restoring your service, directions on how to replace damaged equipment at no cost to you, and other helpful information.
If you require further assistance, please visit us at verizon.com/repair or call 1.800.VERIZON (1.800.837.4966) and select “Technical Assistance” option.
Our employees are working around the clock to help restore service. We are in close touch with power companies, other service providers, and local government officials to ensure proper coordination of restoral efforts. The company is also working closely with public safety officials to ensure emergency communications remain operational.
Please stay safe and thank you for being a Verizon customer. |
