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Cyborg994
join:2005-04-18
Montreal, QC

Cyborg994 to aah

Member

to aah

Re: Quebec Cable - Slow Speeds (vCable)

There is no up to bulls*** on cable. You are supposed to get what you pay for (copper length has no impact on line speed with cable, as it does with DSL). There was a Teksavvy issue up to a few weeks ago, that they were aware of and working on, and is now fixed.

I assume that Teksavvy is asking this question so they can investigate node-level (local to a specific area) congestion, which does happen sometimes on cable. Since Teksavvy does not manage this part of the network, they need feedback from consumers to detect and have Videotron fix this kind of problem. As I just said, they have no visibility on these issues directly.

So instead of giving crap to Teksavvy over this kind of request, please try helping them helping you. They need this information (the address of users) to inform Videotron of the issue and engage them to fix it. BTW an issue like that affects users whichever ISP they are using (odds are Ebox and Videotron users have the same problem), personally I trust Teksavvy more to get this resolved then Videotron customer services drones...

- Cyb

Packet Loss
Packet Loss
Premium Member
join:2005-06-12
Guelph, ON

Packet Loss

Premium Member

wtf is happening with the Cable in Montreal... speed up and down from 3Mbps to 0Mbps... DEAD reboot. same shit!
frosted
join:2012-01-25
h0h0h0

frosted

Member

I don't know, every page I go to takes like 15 seconds to load, everything is slow as hell.

The latency seems to be alright though.

aah
@videotron.ca

aah to Cyborg994

Anon

to Cyborg994
said by Cyborg994:

There is no up to bulls*** on cable. You are supposed to get what you pay for (copper length has no impact on line speed with cable, as it does with DSL).

Well I'm glad we agree.

However, You might want to tell Teksavvy that as they played with this poor girls head:
»Re: Quebec Cable - Slow Speeds (vCable)
"We do sell the service as an "Up To"

Some things, like this "bulls***" (as you call it) needs to be out in the open for the people to see what TSI employee's are saying and doing to people. But I think it's condoned to try and save a dollar.