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LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable

1 edit

[IE] Tried to update to IE8

Vista SP2 Home Basic.
Went to the windowsupdate site, clicked on the hidden updates, checked the update to IE8, downloaded it, rebooted as directed, got the following black screen:
(\Registry\Machine\Components\Installers\RegKeySDTable\Ins...)
sorry, couldn't do a screenshot...
Then I got the following:
'unable to install...reverting changes' or words to that effect...it went back, after re-booting...to IE7.
What am I doing wrong? I need help with this please.
Only reason I want to upgrade to IE8 is the Pogo.com website...yes, good ole pogo...is not supporting IE7 anymore and suggested that I upgrade to IE8 or some other browser...I refuse to install FF or Chrome !
Pogo.com has done a 'new' ClubPogo homepage *shudders* and it will not let me login at all.
I have been doing this since 6:30 this morning and getting really PO.
I've even registered at the MS website, Help/Community...have tried everything they suggested, but nothing works.
Please....help me.
Thanks.
correction...'updates were not configured correctly. reverting changes.
--
Lonnie


Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
kudos:13
Did you try with full download?
»www.microsoft.com/en-us/download···id=22166

also any security software in use, in case it is blocking the install. Do you have link to your thread MS forums (so we don't repeat the advice)

Cudni
--
"what we know we know the same, what we don't know, we don't know it differently."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2012/13


LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable
Did the link, did everything as recommended...BUT...after 25 min of 'configuring updates,etc.'...got the 'updates were not configured correctly. reverting changes'...and that took almost 1hr.
I am now finally back to using my puter...I had even gotten out my system restore disks, which I didn't want to use at all...nothing is backed up(Docs,etc.).
I didn't use the MS Forums except to hunt for my problem, sorry.
Anyway, I'm still on IE7.
There has got to be something fubared on my system that isn't letting me upgrade to IE8 !
I use MSE and WFirewall...are they supposed to be disabled during the download/install of IE8? I NEVER disable any security software when downloading things.
Any other ideas?
BTW, I did try FF...too confusing to me - did uninstall FF wherever (Registry,etc.). If I can't solve this IE8 install problem, my last resort is Chrome
--
Lonnie


Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
kudos:13
reply to LadyL
Do you have all other Windows update updates? If no, update your comp. If yes, disable MSE, just while installing IE9 (I think is better than 8)
»www.microsoft.com/en-us/download···id=16792

Cudni
--
"what we know we know the same, what we don't know, we don't know it differently."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2012/13


LadyL
Premium
join:2002-09-18
Lorain, OH
Everything is updated...always.
I'll disable MSE later and then come back here to your link and try that and see what happens *sighs*
--
Lonnie


sekim
Premium,MVM
join:1999-08-17
Saint Petersburg, FL
kudos:1
Why bother with IE8,,, install IE9.


LadyL
Premium
join:2002-09-18
Lorain, OH
Leaving it all alone for now...seems pogo is still using the old web homepage...still using IE7...when & if they do change it to the new page, and if I can't get to login w/IE7...THEN I'll worry about upgrading my IE.
--
Lonnie


Dustyn
Premium
join:2003-02-26
Ontario, CAN
kudos:11
Opera is a viable alternative.
I too won't touch Chrome or Firefox.


billaustin
they call me Mr. Bill
Premium,MVM
join:2001-10-13
North Las Vegas, NV
kudos:5
I like Opera, I use it on my Nokia E7, but have not tried it on a PC. I recently switched from IE to FireFox, and have had no issues, so far. I use just the base package download with no extra add-on packages from anyone else (except for Flash and Java).


LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable
reply to Dustyn
I'd have to do the google thing re Opera...don't know much about it...I've always been an IE person To me, IE has always been so easy to setup and use the way I want it to be used...I HATE tabs ! I just wish they keep ALL IE upgrades in the same format...tabs for those that want it or no tabs if you don't want it.
--
Lonnie
Expand your moderator at work


porkpie
No Pork For 40 Days

join:2001-05-28
Cleveland, OH
reply to LadyL

Re: [IE] Tried to update to IE8

Try updating to Service Pack 3, I think that IE8 is in it.

Your computer might be missing something that IE8 needs to hook into to make it work

Hope that this helps.
--
Love my pork---Give me some skin Man!!


RazzyTab

@rr.com
reply to LadyL
Tab options on Windows 8's IE10. I know it's there on IE9 and IE8. You should use IE9.


LadyL
Premium
join:2002-09-18
Lorain, OH
reply to porkpie
There is no SP3 for Vista.
--
Lonnie


LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable
reply to RazzyTab
I can't install IE8 or IE9...something is preventing either installation.
Just staying with IE7...playing on pogo.com with IE7 and NOT using their 'new' homepage
--
Lonnie


Blackbird
Built for Speed
Premium
join:2005-01-14
Fort Wayne, IN
kudos:3
Reviews:
·Frontier Communi..
reply to LadyL
said by LadyL:

... I had even gotten out my system restore disks, which I didn't want to use at all... nothing is backed up(Docs,etc.). ...

Before you get a lot older, I'd strongly urge you to backup your data in some reliable way. Independent of this particular issue, there's just so many bad things that can happen to good data (or drives) that it only makes sense to take this as a wake-up call! While a bit OT to installing browsers, please take this as an on-topic caution about data security and preservation...
--
“The American Republic will endure until the day Congress discovers that it can bribe the public with the public's money.” A. de Tocqueville


LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable
Thanks. All I need to do is figure out how to make a backup of what I need,etc. (what software program to use, what stuff I should backup).
Guess I've been lucky...12 years of using a computer without ever having made a backup. *knocks on wood*
--
Lonnie


Blackbird
Built for Speed
Premium
join:2005-01-14
Fort Wayne, IN
kudos:3
Reviews:
·Frontier Communi..

1 edit
said by LadyL:

Thanks. All I need to do is figure out how to make a backup of what I need,etc. (what software program to use, what stuff I should backup). ...

The simplest thing is to just copy the relevant files to a large enough USB thumb drive, at least as a stop-gap solution. Beyond that, there are a wide variety of imaging and backup programs (some free) that can give you easier, better backup protection down the road. Generally, I think of imaging as something one does for an entire drive, whereas backup usually consists of just certain files (usually data, eMails, graphics, and/or settings). I do both. But for you, the key is to do something as soon as possible, and to redo it from time to time (depending on how current your backup of files needs to be to fit your own situation).

edited to add: Also, a key factor is to make sure the backup/image exists on a drive or media separate or external from your normal system and data drive(s). Putting them in a separate partition on the same physical drive is no protection if the drive fails. At least an occasional image/backup should be made to external media kept physically separate from the system... or to the "cloud" via something like Carbonite, if you're into cloud usage (I'm personally not).
--
“The American Republic will endure until the day Congress discovers that it can bribe the public with the public's money.” A. de Tocqueville


LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable
Interesting. All I need is the stuff I keep in my Documents(dvds listed...126 tv series and 3000+ movies). That's basically all I would need to save. The rest of the stuff I already have printed out and can just re-type as folders>data,etc.
I have all my Favorites - websites,usernames,passwords,etc. written down also...and those can also be re-typed. Or can those also be backed up?
I would only use a dvd for the backup...have no use for a USB stick.
Comments?
I know this is all OT, but that's just part of what I need to know if I have to do a clean wipe/install cuz something is not letting me install IE8 or IE9.
--
Lonnie


plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

1 edit
In answer to your question about what to back up, its actually really easy.

You're on Windows Vista, which is like Windows 7 (which, I'm running).

I would make sure you make a backup of the contents of the following directories
Note: xxx = your username

Documents
•C:\Users\xxx\Documents

Music
•C:\Users\xxx\Music

Pictures
•C:\Users\xxx\Pictures

Videos
•C:\Users\xxx\Videos

Bookmarks (Favorites) from IE
•C:\Users\xxx\Favorites

Desktop (in case you have items other then shortcuts stored there)
•C:\Users\xxx\Desktop

That should be about it. Unless you have a local e-mail client (Outlook, Thunderbird, etc) that you would have to worry about in regards to a local copy of your e-mail and or address book.

If this was a one time deal, I would copy all that info to a directory somewhere, so you could figure out the total size. Then, either burn that to DVD(s), or copy to a USB Flash drive.

Hopefully it does not come down to you re-installing Windows Vista to fix your problem with the upgrade of IE. I've been reading this thread, but have not been paying that close attention to your specific issue (wanted to give you some advise on what to backup).

So, I'll go back and re-read it all, and see if there is anything I can suggest that has not already been suggested.

Good luck!

EDIT:

I did some looking, and I found this KB article on Microsoft's site

»support.microsoft.com/kb/2409098

Most of the things listed there you have done already, and have not worked. However, Method #6 may be something to try.

quote:
Method 6: Run the Fix it solution to automatically diagnose and fix common problems with Windows Update

It looks like you can click a button and it will run some kind of check on your system to figure out what is wrong.

Normally, I'm not one to have a web site "Run a check and fix problems", but since this is directly on Microsoft's site, I feel a little safer running something like that.

So, give that a try, and see what it reports.

Finally, when you do try to install IE8 or IE9, do you get any kind of error message on the screen? What about any items in the event logs (Errors, Warning, Critical)?

--Brian


LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable
Thanks for the info. The error msg was listed in my start of this thread...black screen,etc.
The only things to backup are Documents,Pictures(the 'cat' that is on my desktop) and Favorites.
Did the Fixit thing...all it stated was that some Update components were in the wrong place...or words to that effect...which doesn't make any sense at all...anyway, whatever was in the wrong place is supposedly fixed. I don't know if it was fixed or not.
--
Lonnie


billaustin
they call me Mr. Bill
Premium,MVM
join:2001-10-13
North Las Vegas, NV
kudos:5
reply to LadyL
Go to Start - All Programs- Accessories - System Tools and use Windows Easy Transfer to backup your stuff. It should let you store it on DVD's. I use external Hard Drives or USB Flash Drives. After you reload Windows, use Windows Easy Transfer to put it all back.

I also like to do a second backup where I just copy the separate Data Folders to another drive.


LadyL
Premium
join:2002-09-18
Lorain, OH
Sorry, but my Vista Home Basic doesn't have that Windows Easy Transfer option listed.
--
Lonnie


plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3
reply to LadyL
So it does appear that the Fixit thing did something. Have you tried to re-install IE8/IE9, and if so, did it work?

Sounds like you don't have a lot of items to backup. As far as the "cat" on your desktop, that is probably a picture in your pictures folder.

--Brian


LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable
Click for full size
No, haven't tried to install IE8 or IE9...too 'chicken' to try atm...might do it when pogo really changes their ClubPogo homepage...until then, I'll just stick with IE7.
Actually pogo is the only website that I use that is telling me to upgrade to IE8.
The 'cat' is the only thing that I have in Pictures...don't do 'real' pictures, music or anything else that most people 'save'...I've had my 'tomcat' as my desktop picture since 2001.
--
Lonnie


billaustin
they call me Mr. Bill
Premium,MVM
join:2001-10-13
North Las Vegas, NV
kudos:5
reply to LadyL
You can download and install Windows Easy Transfer.
»www.microsoft.com/en-us/download···id=14179


Dustyn
Premium
join:2003-02-26
Ontario, CAN
kudos:11
reply to LadyL
Can you try installing it in Windows Safe Mode?


LadyL
Premium
join:2002-09-18
Lorain, OH
reply to billaustin
Thanks for that link...but I have no intention of going to Windows 7...I like my Vista Home Basic.
--
Lonnie


LadyL
Premium
join:2002-09-18
Lorain, OH
reply to Dustyn
Nope...have never used Safe Mode for anything since I got this computer in 2007.
--
Lonnie


Dustyn
Premium
join:2003-02-26
Ontario, CAN
kudos:11
The reason I suggested that you may wish to try it, is because if something is preventing you from installing IE8 or IE9, it's usually due to something being loaded at normal startup. Windows Safe Mode will insure only the bare minimal is loaded which could end in a successful installation of IE8 or IE9.
--
Remember that cool hidden "Graffiti Wall" here on BBR? After the name change I became the "owner", so to speak as it became: Dustyn's Wall »[Serious] RIP