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jblues

join:2001-04-28
Allen Park, MI

1 edit
reply to tirebiter

Re: DVR Extender w/Moto Boxes

I received the extender yesterday. I plugged it in, the box asked me to format the drive. I did. I checked the % full on my DVR (it went from 97% to 23%!) I have seen the light on the HD blinking when recording now. It is saving new DVR recordings to the extender (it always picks the HD that is less full.)

The kit has the drive eSata-eSata cord as well as the power cord to plug the HD drive into the wall (it does not get power from the DVR.) The kit also has plugs to use USB, which you cannot do with this particular DVR, you have to use eSata.

Seems to work well. I am glad to have more storage space than I had! That takes me from 320gb to approx 1.3 TB. What a deal for $100 (what it sells for at Amazon.)

I have a Motorola DCX-3400 DVR box.



mikedz4

join:2003-04-14
Weirton, WV

did you mean 23 to 97%? I would be upset that it went down instead of up.


The Q

join:2008-06-26
Collegeville, PA

said by mikedz4:

did you mean 23 to 97%? I would be upset that it went down instead of up.

Probabaly "% full" went from 97% to 23% (not "% free", that is not something that is displayed on my DVR))


jblues

join:2001-04-28
Allen Park, MI
reply to mikedz4

Corrected it...yeah, the percentage went down (of full.) The site says that is another good way to make sure it sees the new HD. I also went in the diagnostic screens of the box, and it does say it has 2 HDs - one internal, one external (they are both Western Digital drives, incidentally.)


kb1

join:2008-11-15
South Bend, IN
reply to jblues

said by jblues:

I received the extender yesterday. I plugged it in, the box asked me to format the drive. I did. I checked the % full on my DVR (it went from 97% to 23%!) I have seen the light on the HD blinking when recording now. It is saving new DVR recordings to the extender (it always picks the HD that is less full.)

The kit has the drive eSata-eSata cord as well as the power cord to plug the HD drive into the wall (it does not get power from the DVR.) The kit also has plugs to use USB, which you cannot do with this particular DVR, you have to use eSata.

Seems to work well. I am glad to have more storage space than I had! That takes me from 320gb to approx 1.3 TB. What a deal for $100 (what it sells for at Amazon.)

I have a Motorola DCX-3400 DVR box.

How is the HD picture quality with the eSata cord and the DVR extender. Does it look the same as the DVR?

kb1

join:2008-11-15
South Bend, IN
reply to jblues

said by jblues:

I received the extender yesterday. I plugged it in, the box asked me to format the drive. I did. I checked the % full on my DVR (it went from 97% to 23%!) I have seen the light on the HD blinking when recording now. It is saving new DVR recordings to the extender (it always picks the HD that is less full.)

The kit has the drive eSata-eSata cord as well as the power cord to plug the HD drive into the wall (it does not get power from the DVR.) The kit also has plugs to use USB, which you cannot do with this particular DVR, you have to use eSata.

Seems to work well. I am glad to have more storage space than I had! That takes me from 320gb to approx 1.3 TB. What a deal for $100 (what it sells for at Amazon.)

I have a Motorola DCX-3400 DVR box.

Is this the model number you bought at amazon?
WDBABT0010HBK-NESN It is a different model
number than the one at the Western Digital website.


jblues

join:2001-04-28
Allen Park, MI
reply to kb1

said by kb1:

said by jblues:

I received the extender yesterday. I plugged it in, the box asked me to format the drive. I did. I checked the % full on my DVR (it went from 97% to 23%!) I have seen the light on the HD blinking when recording now. It is saving new DVR recordings to the extender (it always picks the HD that is less full.)

The kit has the drive eSata-eSata cord as well as the power cord to plug the HD drive into the wall (it does not get power from the DVR.) The kit also has plugs to use USB, which you cannot do with this particular DVR, you have to use eSata.

Seems to work well. I am glad to have more storage space than I had! That takes me from 320gb to approx 1.3 TB. What a deal for $100 (what it sells for at Amazon.)

I have a Motorola DCX-3400 DVR box.

How is the HD picture quality with the eSata cord and the DVR extender. Does it look the same as the DVR?

Picture quality looks the same on my 50" TV.


jblues

join:2001-04-28
Allen Park, MI
reply to kb1

said by kb1:

said by jblues:

I received the extender yesterday. I plugged it in, the box asked me to format the drive. I did. I checked the % full on my DVR (it went from 97% to 23%!) I have seen the light on the HD blinking when recording now. It is saving new DVR recordings to the extender (it always picks the HD that is less full.)

The kit has the drive eSata-eSata cord as well as the power cord to plug the HD drive into the wall (it does not get power from the DVR.) The kit also has plugs to use USB, which you cannot do with this particular DVR, you have to use eSata.

Seems to work well. I am glad to have more storage space than I had! That takes me from 320gb to approx 1.3 TB. What a deal for $100 (what it sells for at Amazon.)

I have a Motorola DCX-3400 DVR box.

Is this the model number you bought at amazon?
WDBABT0010HBK-NESN It is a different model
number than the one at the Western Digital website.

Yes. That is the model I purchased. Oddly, the Motorola boxes are not listed as compatible on the box itself (they are just not listed at all on the box, nor is Comcast, just Time Warner.)

The Q

join:2008-06-26
Collegeville, PA
reply to jblues

said by jblues:

I have a Motorola DCX-3400 DVR box.

Please post any issues you encounter with the dcx 3400 and the external drive as comcast says the dcx 3400 box is not currently supported (see above post).

the comcast statement combined with your experience tells me that "it may work, but there may be issues". of course I could be wrong.


jblues

join:2001-04-28
Allen Park, MI

The DCX3400 boxes seem to be currently supported if you have version A30 and are in the areas specified by the post above.



Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:3

2 edits
reply to kb1

After several hours on the phone I was able to elevate this to a level 2 technician and I'm being told that they are literally identical, the only difference being the model number letters. The retail Western Digital My Book AV DVR Expander WDBABT0010HBK-NESN which has both an eSATA port and USB port will work fine with the Comcast DVR you are using (depending on if the eSATA port is enabled on your set top box in your area) Comcast also sells a Western Digital AV DVR Expander WDBACS0010HBK-NESN both at WD's site and Comcast's site at a higher price and is also the model used for Verizon FiOS which has a sticker over the USB port as to avoid confusing customers.

I was told that the WDBABT0010HBK-NESN retail verson will work identical on any of the set top boxes listed as being supported or compatible by the WDBACS0010HBK-NESN model, and that "any technical support related issues on either device will be treated the same" So for example if you are having an issue with your set top box or BT verison of the DVR Expander, Western Digital tech support won't deny you support because you aren't using the CS "supported" version. They will refer you to speak to Comcast (or your cable/FiOS provider) about the issue and if it cannot be resolved through them, WD support will help (if under warrenty), just like they would if you were using the CS "supported" version. I can't speak if Comcast technical support would do the same thing but probably would be the same way. Quite frankly I think it's a smart idea to go with the retail BT model for $99.99 then to spend alot more when you don't have to. The "supported" model is simply a marketing trick.They have the exact same hard drive, and was able to confirm through tier 2 support that they even use the exact same controller, cables, power supply, and case.

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