http://www.dslreports.com/forum/Passing-the-torch-27699452 en Sat, 25 May 2013 16:03:34 EDT Sat, 25 May 2013 16:03:34 EDT http://www.dslreports.com/forum/Re-Passing-the-torch-28303966
In the customer support category things have been fine in the last few years I have been around.

There maybe some animosity around the UBB fiasco still? I dunno. That was a nightmare though.]]> http://www.dslreports.com/forum/Re-Passing-the-torch-28303966 Sun, 19 May 2013 08:43:27 EDT http://www.dslreports.com/forum/Re-Passing-the-torch-28161371
Feel free to IM me or reply here.

Cheers,
Sean
--
Sean
Shaw Community Manager]]> http://www.dslreports.com/forum/Re-Passing-the-torch-28161371 Tue, 02 Apr 2013 12:39:18 EDT http://www.dslreports.com/forum/Re-Passing-the-torch-28159073
The best way to reach Shaw is by telephone and second by forums. For whatever reason, and it's just not Shaw, the people on the other end responding to inquiries respond like complete imbeciles.

Eventually, there will be a backlash and it will reach the upper management team before any changes will be made to how companies deal with their customers via social media.]]> http://www.dslreports.com/forum/Re-Passing-the-torch-28159073 Mon, 01 Apr 2013 17:07:07 EDT http://www.dslreports.com/forum/Re-Passing-the-torch-27782302 http://www.dslreports.com/forum/Re-Passing-the-torch-27782302 Mon, 03 Dec 2012 01:42:33 EDT http://www.dslreports.com/forum/Re-Passing-the-torch-27719621 http://www.dslreports.com/forum/Re-Passing-the-torch-27719621 Mon, 12 Nov 2012 13:08:24 EDT http://www.dslreports.com/forum/Re-Passing-the-torch-27711755 --
Sean
Shaw Community Manager]]> http://www.dslreports.com/forum/Re-Passing-the-torch-27711755 Fri, 09 Nov 2012 14:39:36 EDT http://www.dslreports.com/forum/Re-Passing-the-torch-27709515
Thanks for stepping up Alex, you've got some pretty big shoes to fill, Sean seems pretty confident that you are up to the task so you must know yer stuff :) Good luck!
[att=1]

]]> http://www.dslreports.com/forum/Re-Passing-the-torch-27709515 Thu, 08 Nov 2012 21:59:56 EDT http://www.dslreports.com/forum/Re-Passing-the-torch-27700345 http://www.dslreports.com/forum/Re-Passing-the-torch-27700345 Tue, 06 Nov 2012 16:26:50 EDT http://www.dslreports.com/forum/Passing-the-torch-27699452
Alex (Shaw_Alex) has been on our team since day 1 and supports our Facebook/Twitter platforms. I have no doubt you guys are in good hands and am confident this transition will be seamless.

I'll always check in so if you've got any questions or concerns, don't hesitate to shoot me a pm - You just might not get an immediate response.

You can also find me anytime on the Shaw Community (»community.shaw.ca) as [shaw]sean - just send me a friend request.

Cheers,
Sean
--
Sean
Shaw Community Manager]]> http://www.dslreports.com/forum/Passing-the-torch-27699452 Tue, 06 Nov 2012 13:06:50 EDT