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Links: ·VZ FiOS TV FAQ ·Submit a FAQ ·Is it 1080p? ·Frontier
AuthorAll Replies

ENFiOS

join:2007-11-09
MontCo PA

reply to marhil0

Re: Digital adapters charge / renewal


Copy of Letter - Found on this board.
They are absolutely free for life (same address). Keep going up the ladder until someone hears you. They started billing me when the rates went up. They coded the rate increase incorrectly and it did not skip the digital conversion freebies..

In my case they told me that the other discount I was getting prevented me from getting the free ones, but once they investigated, it was a documented exception.....they're FREE FOR LIFE.


marhil0

join:2008-10-21
Exton, PA

Thank you. Just saved a screenshot of the letter to a jpg file. Will keep it in my Verizon file and use it if they try to charge me for the digital adapters. Now I have to try to get the loyal customer discount added to my account. Thanks again !


PJL

join:2008-07-24
Long Beach, CA
kudos:2
Reviews:
·Verizon FiOS

said by marhil0:

... Now I have to try to get the loyal customer discount added to my account. Thanks again !

Let us know how the discount goes.

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