|reply to thebjhale |
Re: [AZ] Intermittent packet loss since DOCSIS 3.0 rollout?
Got on the phone with Cox support. This time I got someone that knew what they were doing. They looked at my modem, and instantly told me there was a bunch of noise on my line, and they could see that my modem was constantly resetting.
I don't know what it is with cox tech support, some phone techs know what they are doing, others just seem to read from a script.
Now I have a tech coming out to track down my noise issues.