| reply to Melissa2009B
Re: [Connectivity] Trying to use PhonePower on Comcast HSI - not Just becasue they have packetloss does not mean its comcast that is losing it it can be ANY point from where they are testing to where you are that is losing it.
The best thing for you do di with THIS forum is post your signal levels and error logs on the modem by going to 192.168.100.1 or if you have a dory 10.0.0.1 log in using admin/password, do not answer the wizard if it pops up but instead navigate to gateway > xfinity, as well go to the tools on this website and run a line quality test and see what it shows. |
