|reply to What2Buy |
Re: Arris TM802G Telephony Modem with CableONE
If you by a Arris cable Phone Modem off eBay or from a friend even if it has been used on CableOne they will not allow it to be used on their network. here is what they sent ..
Thank you for your request for support. At this point in time, Arris modems that are not purchased from the link we sent you earlier will not work on our network. Only modems purchased from yourbroadbandstore.com/solutions/cableone are properly configured to work on our network. We apologize for any inconvenience this may cause you.
I had 5 Arris TG862 modems They are a piece of unreliable trash Junk Junk Junk I am taking my Arris back to cableOne an tell them where they can stick the Modem and the phone service an give me a Motorola Modem without the phone service. I did that before an they told me I only could get the 1.5 mpbs internet an the 50mpbs is only for the Arris modem with phone service they Lie I connected a Motorola SVB52222 Voice Data Modem an went to 192.168.100.1 an the signal is perfect no dropouts an reconnected the Arris Trash an the signal is in an out... Wonder if CableOne got a Jar of Vaseline when they bought the Arris Modems ?