 onebadmofoRepost These Nuts In Your Mouth.Premium
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Reading, PA
kudos:1 | Trying to print to network printers I'm trying to print to a printer on a Windows network. I can add them and even get toner levels. But when sending a print, nothing happens.
What am I doing wrong or missing?
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 MgA_ODENExcessivePremium
join:2002-12-28
Spring, TX
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onebadmofoRepost These Nuts In Your Mouth.Premium
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Reading, PA
kudos:1 | reply to onebadmofo
Here's a little more info on what I'm seeing and what I have to do to get it working...
I see the printers, and can add them through the basic adding method.
Click the + ...pick from the list
But using that way it doesn't send the print. Well actually, it shows a brief progress bar like it sent it, but nothing is ever in the queue. And nothing prints.
What I ended up having to do is add the printers by IP address. I then edited the printer names to reflect where they are in the office to make identifying them easier.
What would be the reason that they would show up in the list, you can add them, but can't actually print to them?
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onebadmofoRepost These Nuts In Your Mouth.Premium
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Reading, PA
kudos:1 | reply to MgA_ODEN
Ok,
I posted in their community forums. I'm not sure how "live" it is over there but I hope someone has some answers since I've seem to have stumped everyone here.
»discussions.apple.com/thread/4507896
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 ThinkdiffPremium,MVM
join:2001-08-07
Bronx, NY
kudos:6 | reply to onebadmofo
The printers in the list are coming from an Open Directory server that is possibly misconfigured. You'd have to figure out if the OD server has the correct settings for all the printers before diagnosing it on the client. One thing you can check - what driver pops up in the "Use:" box when selecting a printer from the list? What driver pops up when adding it by IP?
FWIW, I always add non-bonjour network printers by IP address. Is there a downside to doing it this way?
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When you add the printers, are you also selecting an appropriate driver, or "Generic Postscript Printer" as the driver?
You can usually find the right PPD's at the printer manufacturer site.
And remember, OSX uses Postscript to render, so it is imperative that you have printers with PS enabled. |
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onebadmofoRepost These Nuts In Your Mouth.Premium
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Reading, PA
kudos:1 | reply to onebadmofo
I'll have to check this out when at work again. I'll reply with findings.
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onebadmofoRepost These Nuts In Your Mouth.Premium
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Reading, PA
kudos:1 | reply to Thinkdiff
said by Thinkdiff:The printers in the list are coming from an Open Directory server that is possibly misconfigured. You'd have to figure out if the OD server has the correct settings for all the printers before diagnosing it on the client. One thing you can check - what driver pops up in the "Use:" box when selecting a printer from the list? What driver pops up when adding it by IP?
FWIW, I always add non-bonjour network printers by IP address. Is there a downside to doing it this way?
Ok finally I had the chance to get this going again.
Here is what shows in the "use:" box when adding from the list...
And here is what shows when adding from IP:
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onebadmofoRepost These Nuts In Your Mouth.Premium
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Reading, PA
kudos:1 | reply to Marcotor
I'll use the default selection by the computer. When adding by IP.
How would I set the printers to enable PS on them. And would doing so, screw up anyone trying to print from Windows?
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kitsune
join:2001-11-26
Sacramento, CA | reply to onebadmofo
If it's working with the generic postscript printer driver, then the printer is using PS (postscript). I see in the default window that when you select the printer it does not find the driver. Have you tried selecting the correct driver for the printer? Also, can you print directly from the OD server? |
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onebadmofoRepost These Nuts In Your Mouth.Premium
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kudos:1 | said by kitsune:If it's working with the generic postscript printer driver, then the printer is using PS (postscript). I see in the default window that when you select the printer it does not find the driver. Have you tried selecting the correct driver for the printer? Also, can you print directly from the OD server?
When I add a printer from the list and choose the correct driver for it, it still doesn't print, heck it doesn't print even I choose the generic postscript. Also I've noticed when I add them this way, aside from not being able to print, the IP of the printer doesn't show up in the settings window of the printer like it does when adding a printer through IP. ...not sure if that matters or not.
If that doesn't make sense, I can show some screen shots of what I mean.
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 brhalltxPremium
join:2002-12-09
Cypress, TX | What's the brand/model of the printer?
Does the printer have a security code/password?
Can you print to any of the HP printers? |
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ThinkdiffPremium,MVM
join:2001-08-07
Bronx, NY
kudos:6 | reply to onebadmofo
I still suspect all of the printers in the Open Directory server are configured wrong. Can you post the configuration of that printer in the OD manager? Who runs the OD Server?
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onebadmofoRepost These Nuts In Your Mouth.Premium
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kudos:1 | reply to brhalltx
HP, Xerox, RICOH. Doesn't really matter about the model. If you add via IP, those printers will print just fine. But when adding from the list, it just will not print.
A little info though about the RICOH printer... When trying to print to it after adding it via IP, the print sends successfully from the Mac, but the printer starts printing nothing but blank pages until the tray is empty. And will continue to print blank pages once the paper tray is filled.
Now on that one though, I do think the model name is key. Since it doesn't happen with standalone printers. It seems to be only RICOH Aficio MP C2800 and C3001.
(Just so you all know, I want to be able to add from the list so that when an end user wants to add a printer, they can simply do it on their own and not have to depend on us to do it for them.)
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onebadmofoRepost These Nuts In Your Mouth.Premium
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Reading, PA
kudos:1 | reply to Thinkdiff
said by Thinkdiff:I still suspect all of the printers in the Open Directory server are configured wrong. Can you post the configuration of that printer in the OD manager? Who runs the OD Server?
They very well could be.
They were pretty much set up as a local printer on the server and then shared and listed in the directory. That's how I've been doing it here since 2005 when they showed me how it's done.
Question...is there any way to have the server share these printers using bonjour? And if so, how is it done?
Here are some config shots...
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brhalltxPremium
join:2002-12-09
Cypress, TX | reply to onebadmofo
Try adding them as a Windows printer, not IP or Bonjour. (Click on "Windows" rather than "Default" or "IP." |
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ThinkdiffPremium,MVM
join:2001-08-07
Bronx, NY
kudos:6 | reply to onebadmofo
Do you have a Windows Server or OS X Server? Are your Macs bound to an Active Directory domain or OD domain or both? I would think if the AD server was sharing the printers, they'd show up as Active Directory, not Open.
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onebadmofoRepost These Nuts In Your Mouth.Premium
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Reading, PA
kudos:1 | reply to brhalltx
said by brhalltx:Try adding them as a Windows printer, not IP or Bonjour. (Click on "Windows" rather than "Default" or "IP."
I tried that but, nothing appeared in the window. If I remember correctly, everything was shaded out making them un-selectable.
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onebadmofoRepost These Nuts In Your Mouth.Premium
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kudos:1 | reply to Thinkdiff
said by Thinkdiff:Do you have a Windows Server or OS X Server? Are your Macs bound to an Active Directory domain or OD domain or both? I would think if the AD server was sharing the printers, they'd show up as Active Directory, not Open.
Windows server. I believe that particular one is 2003.
They're bound to an AD.
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ThinkdiffPremium,MVM
join:2001-08-07
Bronx, NY
kudos:6 | said by onebadmofo:said by Thinkdiff:Do you have a Windows Server or OS X Server? Are your Macs bound to an Active Directory domain or OD domain or both? I would think if the AD server was sharing the printers, they'd show up as Active Directory, not Open.
Windows server. I believe that particular one is 2003. They're bound to an AD. If you only have an Active Directory server, I have no idea why they're showing up as Open Directory. Did you install the OD schema for Active Directory on your Win 2003 server? Did it ever work this way before?
What do you get if you go to the Windows tab? Do the printers show up there?
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