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mlord

join:2006-11-05
Nepean, ON
kudos:13
reply to TSI Keith

Re: IMAP settings

Does the IMAP server not support the "IDLE" function, whereby it pushes new-mail notifications to the client, without the client needing to poll?

Not working here yet.


TSI Keith
Premium
join:2012-07-09
kudos:5
Hello,

I was looking into this for you and was advised that the emails will sit on the service and wait to be requested.

Regards,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )


silvercat

join:2007-11-07
hi Keith:

I get this error message from Thunderbird (running under Ubuntu) when i try to send a test e-mail to myself, while connected through another ISP's network (using the outgoing settings you pasted above):

Sending of message failed.
The message could not be sent using SMTP server out.teksavvy.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator.


TSI Keith
Premium
join:2012-07-09
kudos:5
Hello,

The out.teksavvy.com with port 1025 (and authentication) should work regardless of the ISP you are on. Our basic smtp.teksavvy.com port 25 is the one that is dependent on running through our service.

Have you tested this on a different client with the same results?

Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )


silvercat

join:2007-11-07
hi Keith:

It works now. Forgot to fill out the username field.

Another question: For the Incoming side of things, even though we're using "Encrypted Password" as the authentication, are there any plans to use SSL/TLS / STARTTLS as the Connection Security ? (along with a secure incoming port, such as 585 / 993) ?


TSI Keith
Premium
join:2012-07-09
kudos:5
SSL may be a possibility in the future. This is being worked on/looked into currently from what I was told. No ETA at this time however
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

murfam

join:2010-04-10
Milton, ON
With a little fiddling it worked on my iMAC, MacBook and iPod Touch as well. Good stuff.