| reply to clementlo
Re: Rogers Interenet Speed Upgrade... It is official now... I am on extreme, I don't see any improvement of my upload speed!
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bt
join:2009-02-26
canada
kudos:1 Reviews:
 ·Start Communicat..
| said by clementlo:I am on extreme, I don't see any improvement of my upload speed!
They're starting to increase the speeds today, and are supposed to be done by Dec 1st. |
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| said by bt:They're starting to increase the speeds today, and are supposed to be done by Dec 1st.
Ahh, maybe I should cancel my switch to Extreme+ then. When I saw no change on my Ultimate connection's upstream I figured that meant no change for me, but if it might just take a couple weeks then I guess I'll wait it out.
Have to wait a couple weeks for the switch anyway...apparently they can upgrade instantly but I was told the downgrade had to wait until next billing cycle. |
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bt
join:2009-02-26
canada
kudos:1 Reviews:
·Start Communicat..
| said by Ree:Ahh, maybe I should cancel my switch to Extreme+ then. When I saw no change on my Ultimate connection's upstream I figured that meant no change for me
To be fair, there hasn't been any official mention of 75/2 becoming 75/10 yet. So it might still mean that. |
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 elitefx
join:2011-02-14
London, ON
kudos:1 | reply to Ree
said by Ree:...apparently they can upgrade instantly but I was told the downgrade had to wait until next billing cycle.
Common sense says Rogers just handed you a bunch of bunk.
They simply make an adjustment on the bill same as they would for an upgrade. Customer Care can upgrade or downgrade the account instantly. They say it takes 4 to 6 hours to take effect. Mine was instantaneous.
It's just a cash grab like that 30 day cancel policy. NOTHING takes 30 days to do on a computerized account period....... |
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| It goes the same with phone company! I try to cancel my Primus! They say I have to give him 30 days! How am I give them 30 days when I transfer my number over!
And I with them for 6 years... no contract! Where the hell did I need to give you 30 days notices when I have no contract!
If my Boss lay me off, does he give me a 30 days notices? CRTC should step in and put a stop this! |
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Reviews:
 ·TekSavvy Cable
| said by clementlo:If my Boss lay me off, does he give me a 30 days notices? CRTC should step in and put a stop this!
A lot employers would give you 30 days notice. I've never heard of anyone getting less than 14 for full time work. Rarely would you ever need to work the notice, just cash in your pocket. |
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| reply to bt
said by bt:To be fair, there hasn't been any official mention of 75/2 becoming 75/10 yet. So it might still mean that.
Yeah I'll probably give it a week to see what other "old" Ultimate users experience. My plan is to switch to 150/10 once it becomes available anyway, so hopefully that won't be long and it won't really matter what I'm on in the interim.
said by elitefx:Common sense says Rogers just handed you a bunch of bunk.
They simply make an adjustment on the bill same as they would for an upgrade. Customer Care can upgrade or downgrade the account instantly. They say it takes 4 to 6 hours to take effect. Mine was instantaneous.
It's just a cash grab like that 30 day cancel policy. NOTHING takes 30 days to do on a computerized account period.......
Actually after thinking about it, it does make some sense to handle downgrades at the end of a billing cycle. What if I had used 200GB of my 250GB cap before switching. All of a sudden I go from 50GB remaining on Ultimate to 50GB over on Extreme+, and then Rogers gets some pissed off calls from me.
So it could be a cash grab, or it could be to keep the hassle to a minimum. |
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bt
join:2009-02-26
canada
kudos:1 Reviews:
·Start Communicat..
| said by Ree:Actually after thinking about it, it does make some sense to handle downgrades at the end of a billing cycle. What if I had used 200GB of my 250GB cap before switching. All of a sudden I go from 50GB remaining on Ultimate to 50GB over on Extreme+, and then Rogers gets some pissed off calls from me.
The cap was the reason I was given for the delay with switching from Extreme to Express years and years ago. Just easier than pro-rating. |
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| reply to OTIS3
They will pay you Severance Pay and it is the law + your vacation. Not a notices!
When they lay you off they will just escort you out the door the very day! saw enough! They will not tell you that you going to get layoff.
But that beside the point! I didn't sign a contract therefore, I should need to give them any notices! When I go shopping, I don't have to give them notices if I shop somewhere else do I? |
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