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wizkid6
join:2002-03-31
Opelika, AL

wizkid6

Member

[HSI] New service

I currently have the Gold package with 2 HD Boxes. Charter tells me that they want $30 for a tech to come out to plug it in.

Can't I just go up to the office, pick it up, and go to install.charter.com after the office adds it to my account?
sittin_tech
join:2004-04-13
Rochester, MN

sittin_tech

Member

If the service has already been activated at your house in your name, then you should be able to pick up the boxes and install them yourself.

compuguybna
join:2009-06-17
Nashville, TN

compuguybna to wizkid6

Member

to wizkid6
Going to install.charter.com only installs/provisions HSI equipment if i'm not mistaken.
said by wizkid6:

Can't I just go up to the office, pick it up, and go to install.charter.com after the office adds it to my account?

NightOwl2
join:2012-03-19

NightOwl2 to wizkid6

Member

to wizkid6
I activated my own HSI with Charter once TV service had been installed. At that time I had my own modem, and all cable outlets had been activated.