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wizkid6

join:2002-03-31
Opelika, AL

[HSI] New service

I currently have the Gold package with 2 HD Boxes. Charter tells me that they want $30 for a tech to come out to plug it in.

Can't I just go up to the office, pick it up, and go to install.charter.com after the office adds it to my account?


sittin_tech

join:2004-04-13
Rochester, MN
kudos:1

If the service has already been activated at your house in your name, then you should be able to pick up the boxes and install them yourself.



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to wizkid6

Going to install.charter.com only installs/provisions HSI equipment if i'm not mistaken.

said by wizkid6:

Can't I just go up to the office, pick it up, and go to install.charter.com after the office adds it to my account?


NightOwl2

join:2012-03-19
reply to wizkid6

I activated my own HSI with Charter once TV service had been installed. At that time I had my own modem, and all cable outlets had been activated.