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Steve138

join:2012-11-07
Moyock, NC
reply to graej

Re: New to Centurylink - DSL - internet connection issues

I have had the same issues with dropping of the internet the past several weeks. I have an older Embarq 660 modem that I have bridged to a Netgear FW Router with Static IP. Century Link sent me a new PK 5001 Z Router to see if it corrects the issues. After many support calls to Century Link a technician finally told me that they are experiencing what they call "Bandwidth Exhaustion" that began on October 12 and they estimate the problem being resolved by November 10. Ironically though for me, my packet dropping appeared to coincide with my service being upgraded to 10 meg from 3 meg and later dropped back to 8 meg by a tech testing the new service at my demarc. I was unsuccessful setting up the PK5001Z with the static IP, even with a CL tech, and was also told by the same tech that i could not bridge it. I configured advanced -> WAN -> bridging and also disabled wireless, DHCP, and NAT with no luck. How did you accomplish bridging?


Butterfly

@embarqhsd.net
I have had a recent problem with random disconnects on my CenturyLink DSL connection. I was using the 660 modem and what it would do is like drop the DSL connection. The DSL light would go out (and the internet light of course) and then come right back on within a few seconds.

We've gone through everything to fix that and yesterday they came and set me up with the PK5001z modem.

Now, I don't lose the DSL connection as often, but I get randomly disconnected in World of Warcraft quite often, while the rest of the internet is still working, but has extreme latency.

I've been reading about bridging the PK5001z due to these issues and tried to do so. But then I couldn't get anything to work. The DSL light came on, but the Internet light would flash Green and Red.

What port does my router need to be hooked up to on the modem once I switch on transparent bridging?

Extremely frustrated by this.


billaustin
they call me Mr. Bill
Premium,MVM
join:2001-10-13
North Las Vegas, NV
kudos:5
When the modem is in transparent bridge mode, the WAN port of your router can connect to any of the LAN ports on the modem (I usually use Port 1). The router has to be told to get the IP address from CL. If you are in a PPPoE area, enter that information on the WAN setup page in your router. If you are in a DHCP area, set the WAN port on the router for Automatic IP or DHCP.


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Gone South
kudos:1

(topic move) New to Centurylink - DSL - internet connection issu

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The post that was here, has been moved to a new topic .. » DSL - internet connection issues