Or, if your local office has the same type morons working there as my local office does (they don't know the difference between a Docsis 2 and Docsis 3 modem when the sticker is on it even) try copying and pasting what you posted here in the Direct forum, which is here »
/fo ··· erdirectThose folks can definitely get things done!!
As far as deals though, Charter's current business practice, which is totally ignorant, has been to NOT give deals!!