Or, if your local office has the same type morons working there as my local office does (they don't know the difference between a Docsis 2 and Docsis 3 modem when the sticker is on it even) try copying and pasting what you posted here in the Direct forum, which is here »/forum/char ··· erdirect
Those folks can definitely get things done!!
As far as deals though, Charter's current business practice, which is totally ignorant, has been to NOT give deals!!--
The Firefox alternative.
»www.mozilla.org/projects/seamonk ··· amonkey/