Come to think of it, a few weeks ago I was able to stream videos wirelessly on my cell phone via my home network, but lately with the slowdown (actually, crawl) experienced with Google Play Store, I have noticed that I cannot stream anything without it having to stop and buffer every few seconds. I have a 65 Mbps wireless link with my cell phone in my home, so why is my throughput apparently suffering? Does this coincidentally coincide with everyone else's Youtube problems and/or with the latest software/firmware push...? Any ideas? Thank you in advance. -- Rich K South Euclid, OH
I'm not entirely sure what the problem might be here, but I will be escalating this to our network engineering group to see if they've heard about this, and what they might be able to look into. I will be back in the office on Monday to take a closer look.
It's not flash because its not working on my IPads or my DirecTV app either. We keep going back to what ifs based on home equipment but I'll say it again - 2 windows laptops, 1 desktop, 1 android phone - on home network, no Youtube. Outside network, Youtube works great. On home network, all other video services work fine and dandy. I've reset and rebooted every thing in every imaginable combination. The only conceivable thing left is the home network, i.e. WOW.
Sat on phone for 45 minutes waiting for WOW tech support and then got the disconnect/busy tone.
For whatever it's worth, I taught in a school in Ohio last year and Youtube would get futzzed up by the school's security software, some of which was to prevent students, but not teachers, from using Youtube. The IT guys had a hard time keeping Youtube running for the people who were supposed to have it. I'm wondering it there is something in the way WOW is delivering the internet service that is doing something to inhibit Youtube. Just grasping for straws here.
Maybe the accidentally moved their highest paying subscribers to a lower policy for some reason with the new billing upgrade... After Friday night, I have been able to update, download, etc, rebuild a phone, download all apps.. And also use the YouTubes...
See, once again - WOW_Dan gets involved and the issue is fixed.. I will be sure to post otherwise, but the YouTube/Play Store issue appears to be fixed for UltraTV subscribers - for now.. Used it all weekend, with no issues.
WOW_Dan needs a raise, because this is the longest duration we have had all of these services available since Nov 3....
Hopefully someone at WOW is nice and gives all of us an account credit - like maybe a free month or two for helping them in their troubleshooting
I am beginning to think that playing of youtube videos is the cause rather than something with the play store. As I mentioned, all weekend I was able to download apps from the play store without issue. I never attempted to play a youtube video.
This morning, I'm down in my office and had occasion to click a link to view a youtube clip. It played without issue. I played a few more thinking that I was back in business. All in the same window.
Then, from another browser window in Chrome I launched another youtube clip, and back to the "a problem occurred" error.
Now the playstore is not working either.
So, used playstore without issue for 48 hours or more, played a few videos, played one in a new window and then all stopped working.