Santa Clarita, CA
Timewarner rewired house with R6 now tv's internet dont work
We were having problems with all our tv's boxes getting distortion and then losing signal. So a Tech came out and said we needed a Home wrap to be done and replace all wire with R6 outside and inside. They did this, setup all tv's internet etc and it was working great then 1 hour after they left the tv's lost signal and said your tv will be rite with you the dvr box gave a E13 error. The internet cut out and would reconnect with very slow speed and would not load webpages. Rite now all boxes are dead you cant power them on etc.
Everything was replaced in the house what could cause this problem? BTW a tech wont be able to come out for 3 days again.
actions · 2012-Nov-8 3:46 pm · (locked)
South Padre Island, TX
something like that happend to me we had 3 tv's and a modem set uo but the cable guy installed a splitter outside an we got crappy internet for a long time until the removed the splitter an hooked up the modem directly to the pole we almosts ued twc
actions · 2012-Nov-8 5:47 pm · (locked)
|reply to cvb777 |
I bet he put a amp in the basement and you turned off the switch it was plugged into after he was done.
Find the splitters in the basement, there should be a amp with a in.out.power, the power will have a led that is not on, follow that coax plugged into the power to find the power supply, it is on an outlet that is switched most likely.
actions · 2012-Nov-8 5:59 pm · (locked)