El Dorado Hills, CA
reply to koitsu
Re: What to do about 11 weeks of node/network problems? Awesome! Hope it holds up for you. Sounds like you have a good bunch of folks working in your area and it's great to have contacts for the future.
My business escalations person I wound up working with on a line issue a couple of years ago was terrific. She unfortunately moved on to a different position, but she really helped to drive resolutions to my issues. And in my particular case, the line tech also had to sit outside with a meter near the ped for 2-3 hours in the rain It was pure dedication!
Fingers crossed for you!
"Women. Can't live with 'em, pass the beer nuts." -Norm