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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
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AuthorAll Replies

connor79

join:2011-11-02

reply to TSI Outages

Re: [OUTAGE REPORT] - 11/09/12 14H40

In the beaches in Toronto and we have been down for over an hour now. Been trying to call TekSavvy and its just a busy signal so posted in the direct forum and on Twitter. Work from home so going to have to head into the office soon.

jmclayman

join:2012-11-09
Kitchener, ON

reply to TSI Outages
Outage in Kitchener as well. Can't get the direct forum to open up on my iPad and the phone lines must be overloaded right now



Teddy Boom
k kudos Received

join:2007-01-29
Toronto, ON
kudos:5

reply to TSI Marc

Re: [OUTAGE REPORT] - 11/09/12 09H45

Yep, cable down at Spadina and College for a friend of mine. Also here on the west side of Bathurst, so it may be effecting both DuPont and Bloor POIs. Who knows how much further.

Symptom: DCM425 has three lights blinking, SB6120 has online light blinking, both indicating that the modem can't get a 10.x.x.x IP from the CMTS, or for some other reason can't download the configuration file.

Also a report of a brief outage for a Rogers customer at Dufferin and Finch, but he came back online almost right away.
--
electronicsguru.ca


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:14

WOW.


Etheric

join:2007-04-16
Guelph, ON
kudos:1

reply to plebel
I also experienced an outage Thursday morning and when it was resolved I saw upstream channel bonding for the first time.

Seems like this new outage might be impacting Guelph too, as I haven't been able to connect to my home system for the past 30 minutes or so.


hp540

join:2007-12-29
North York, ON

I'm in downtown Toronto and it's been down since 2:30pm. Come on guys...



AOD

join:2008-01-24
Toronto, ON
kudos:1

reply to TSI Marc
Greensboro down too!


netgear3700

join:2009-10-02
toronto,ON

reply to Teddy Boom
cable is down here in toronto as well, running DSL now.



Teddy Boom
k kudos Received

join:2007-01-29
Toronto, ON
kudos:5

reply to TSI Marc
Just tried an unprovisioned DCM425 and it synced up right away. Of course it is stuck in Rogers walled garden, but whatever the real issue is, it is only effecting modems that have been provisioned (possibly provisioned on TPIA?).
--
electronicsguru.ca


bdevrye

join:2007-07-27

reply to netgear3700
Also down in Kitchener.
Router has an ip of 192.168.100.10



Tsiuser

@rogers.com

reply to TSI Outages

Re: [OUTAGE REPORT] - 11/09/12 14H40

Down in Etobicoke (scarlet and eg) can't eve call into support the number just disconnects me... All other teksavvy numbers are giving me a fast busy

What's going on here province wide outrage?


upperAvenue

@telus.com

reply to TSI Outages
Out in Avenue Rd & Wilson area. Ironically I was just logging in to pay my teksavvy bill. Hope this is fixed soon!



jshfhdjsj

@wind.ca

reply to ASharp
Same here



thud

@rogers.com

reply to TSI Outages
Down in Barrhaven (Ottawa) as well....went down about 2:00....excellent speed until she died.......had fully bonded up and down before the crash, stuck trying to get channels now.



jrieifjf

@stsn.com

reply to TSI Outages
Further info on Comstock:

DCM475, all lights green and normal. Still have an IP. Unable to resolve hostnames. Tracert of 8.8.8.8 is slow, and dies after second hop (10.x.x.x).



bdmacdonald

@184.151.114.x

reply to TSI Outages
Been down for over 40 minutes here in Stittsville, just west of Ottawa



c567

@telus.com

reply to hp540

Re: [OUTAGE REPORT] - 11/09/12 09H45

Also down in Guelph.


Alexander2

@stsn.com

reply to TSI Outages

Re: [OUTAGE REPORT] - 11/09/12 14H40

I'm down in Kanata. DHCP sent with no response. I believe I'm on the fallowfield POI.

It's acting differently from the DHCP issue we had a few weeks ago, I can connect to something with a single channel up and down and good signal strength, but whatever it is won't respond. Hopefully this one doesn't last as long as the last.



Timtonruben

@telus.com

reply to Teddy Boom

Re: [OUTAGE REPORT] - 11/09/12 09H45

Cable Internet has been down at yonge and davisville since about 2:30.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:14

reply to Alexander2

Re: [OUTAGE REPORT] - 11/09/12 14H40

if you can't get through it's because our lines are completely maxed out...
--
Marc - CEO/TekSavvy
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