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chrisl83

join:2011-06-21
Almonte, ON
reply to TSI Outages

Re: [OUTAGE REPORT] - 11/09/12 14H40

Almonte down, fallowfield poi

I bet they did this because of the speed matching crtc request

highwire2007

join:2008-05-17
Nepean, ON
reply to TSI Outages
Also down in Ottawa, Nepean (Barrhaven) on Fallowfield POI.


FreeKill

join:2012-01-05
reply to TSI Outages
Service is out in downtown toronto (college and university) and in Ajax (from a friend). Looks like this is a pretty major outage.

beekerOttawa

join:2008-10-25
Ottawa, ON
reply to TSI Outages
Still down in Ottawa (downtown). Has been down all day. Cannot get 4th lights on modem solid (sync maybe)?


Giggity

join:2009-10-29
reply to TSI Outages
Out in St. Thomas, ON, for about 15-20 minutes. Tethering with my phone at the moment.

meglin1

join:2006-02-10
Ottawa, ON
reply to TSI Outages
Down in Ottawa, downtown west of Bank. T3 timeouts and no DHCP

Quiane

join:2008-01-08
reply to TSI Outages
Down in guelph as well

Aaro

join:2010-10-09
Scarborough, ON
reply to Giggity
Down here at Pape and Cosburn, Bloor POI, since about 3pm.


TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON
reply to TSI Outages

Re: [OUTAGE REPORT] - 11/09/12 15H30

Updated original post with the following:

There is currently a Rogers-Wide Issue which is also affecting our customers. At this time we are not opening tickets. There is currently no ETA but Rogers is working hard at resolving the issues.

Thank you for your patience,
Keith
--
TSI Support - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

The Mongoose

join:2010-01-05
Toronto, ON

1 edit
reply to TSI Outages

Re: [OUTAGE REPORT] - 11/09/12 14H40

Looks like it's all of Ontario...probably Rogers too.

EDIT: Rogers customers in Toronto are up. Whatever this issue is, it's only taking down TPIA customers.


vsavulian
Premium
join:2002-11-26
ON
Richmond Hill POI here - Teksavvy is down but Rogers is still up and running.


mids

@wind.ca
reply to TSI Outages
Down also in north york area


Sevventh

@supralink.com
reply to Tsiuser
Markham is down. Phone tech support is down.


anonmous

@74.198.164.x
reply to highwire2007
Down In ottawa, Richmond POI.

all lights are on, no error in logs still good linestats according to modem (inc 8/4 channel bonding). i still had ip on lease but tried a renewal and now cant get one.

Had been error free for the last 2 weeks since upgrading to 2.16 Fw...


nbombtemp

@wind.ca
reply to Giggity
Down in etobicoke for me as well as of 13 min ago.

va3atc

join:2008-01-10
reply to TSI Outages

Re: [OUTAGE REPORT] - 11/09/12 15H30

I reset Surfboard modem to factory defaults before checking DSLReports. T3 timeouts in London by Fanshawe College.


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to TSI Outages
Couple of people tried power cycling and they are back online. It is possible it was a different issue.

Would of couple of you mind trying this to see if it works for you?

Thanks,

Andre
--
TSI Andre
Director of Service Delivery
Authorized TekSavvy Employee ( »TekSavvy FAQ »Official support in the forum )
Follow me on Twitter!


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

1 edit
reply to The Mongoose

Re: [OUTAGE REPORT] - 11/09/12 14H40

said by The Mongoose:

Looks like it's all of Ontario...probably Rogers too.

EDIT: Rogers customers in Toronto are up. Whatever this issue is, it's only taking down TPIA customers.

 
OR, Rogers fixed their own peeps first.

BTW, START is down too in Mister Rogers' 'Hood - and they are on the AGGREGATED POI, so this looks BIG.

»Internet down

Cogeco-Land not affected.

hoek53

join:2005-02-15
Nepean, ON
reply to va3atc

Re: [OUTAGE REPORT] - 11/09/12 15H30

down in Barrhaven as of 3:00pm
same status from modem as prior post stated.
single channel up and down and good signal strength

bt

join:2009-02-26
canada
kudos:1
reply to The Mongoose

Re: [OUTAGE REPORT] - 11/09/12 14H40

said by The Mongoose:

EDIT: Rogers customers in Toronto are up. Whatever this issue is, it's only taking down TPIA customers.

I was still up on Start in Ottawa-RCHRD for a good 30 minutes (at least) after the first reports started.

hoek53

join:2005-02-15
Nepean, ON
reply to TSI Andre

Re: [OUTAGE REPORT] - 11/09/12 15H30

said by TSI Andre:

Couple of people tried power cycling and they are back online. It is possible it was a different issue.

Would of couple of you mind trying this to see if it works for you?

tried. no luck

nitroblu

join:2012-11-09
Richmond Hill, ON

1 edit
reply to TSI Outages
Accidental double post, please delete


nitroblu

@rogers.com
reply to TSI Outages
Down here in Richmond Hill, ON (GTA), since ~25 min. ago. Called in to tech support but heard the busy tone so I came here knowing it was probably some big outrage occurred. Also seeing blinking "online" light on modem.

Rogers must be be having a big issue. I lost internet access on my phone at the same time too, but was able to get a connection on my phone after about 5 min.


relakks

@thomasfield.com
reply to TSI Outages
Down in Mississauga at Winston Churchill/Thomas


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to hoek53
:/ Thanks for trying.

The Mongoose

join:2010-01-05
Toronto, ON
Power cycle worked here. Back online.

mrcantrell

join:2010-12-29
Thornhill, ON
reply to TSI Outages
Down in Thornhill Woods, and Richmond Hill.

yabos

join:2003-02-16
London, ON
reply to TSI Outages
Can't reach my computer at home in London either right now.


koolin

join:2005-12-20
Canada
reply to TSI Outages
back without power cycle

gb21914

join:2012-07-10
Cambridge, ON
reply to TSI Outages
back up!!