| reply to plebel
Re: [OUTAGE REPORT] - 11/09/12 09H45 Definitely a possibility that the upgrades to establish upstream channel bonding may be connected to this current issue. If you have not contacted us yet on the issue please post in the direct forum here: » TekSavvy Direct so we can get the required information to confirm the issue and have you added to our tracking list.
Thank you,
Keith
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TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum ) |
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 TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | WOW. looks like a Cable outage in Toronto.. phone system just spiked with an additional 170 calls in queue! 
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Marc - CEO/TekSavvy |
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tjmone
join:2011-02-01
Toronto, ON | I'm on Dupont2 and have been down for nearly 30 minutes now.
I was one of those 170, but dropped off once you posted your message... one less customer to deal with. |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | said by tjmone:I'm on Dupont2 and have been down for nearly 30 minutes now.
I was one of those 170, but dropped off once you posted your message... one less customer to deal with.
k tx!
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Marc - CEO/TekSavvy |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17
 ·TekSavvy Cable
 ·TekSavvy DSL
| reply to TSI Marc
said by TSI Marc:WOW. looks like a Cable outage in Toronto.. phone system just spiked with an additional 170 calls in queue!
Yep, mine died precisely at 2:24pm (I have a ping monitor every 1 minute).
But im at work so I was gonna check it out when I get home...
Scarborough (Comstock POI) for what it's worth.
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 Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:5 | reply to TSI Marc
Yep, cable down at Spadina and College for a friend of mine. Also here on the west side of Bathurst, so it may be effecting both DuPont and Bloor POIs. Who knows how much further.
Symptom: DCM425 has three lights blinking, SB6120 has online light blinking, both indicating that the modem can't get a 10.x.x.x IP from the CMTS, or for some other reason can't download the configuration file.
Also a report of a brief outage for a Rogers customer at Dufferin and Finch, but he came back online almost right away.
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electronicsguru.ca |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | WOW. |
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 AOD
join:2008-01-24
Toronto, ON
kudos:1 | Greensboro down too! |
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| reply to Teddy Boom
cable is down here in toronto as well, running DSL now. |
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Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:5 | reply to TSI Marc
Just tried an unprovisioned DCM425 and it synced up right away. Of course it is stuck in Rogers walled garden, but whatever the real issue is, it is only effecting modems that have been provisioned (possibly provisioned on TPIA?).
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electronicsguru.ca |
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| reply to netgear3700
Also down in Kitchener.
Router has an ip of 192.168.100.10 |
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| reply to Teddy Boom
Cable Internet has been down at yonge and davisville since about 2:30. |
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Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:5 | reply to Teddy Boom
said by Teddy Boom:Just tried an unprovisioned DCM425 and it synced up right away. Of course it is stuck in Rogers walled garden, but whatever the real issue is, it is only effecting modems that have been provisioned (possibly provisioned on TPIA?).
Definitely effecting other TPIA, here's a post in Acanac's forum:
»community.acanac.com/acanac/view···&t=23452
And I've heard from a Start customer as well...
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electronicsguru.ca |
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