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to birdfeedr
Re: [DVR] 7232 Slow, Unrepsonsive Until Warms Up or a RebootI just called Verizon about this problem. The rep was well aware of the problem and immediately offered to send a replacement DVR.
I hesitated as we have about 30 hours of unwatched recordings and I am not at all sure the replacement DVR will fix the problem. It's intermittent but very annoying. Earlier posts in this thread mentioned a software fix starting late November. Is that still a possibility? |
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kennye join:2009-02-05 Carrollton, TX |
kennye
Member
2012-Nov-9 3:01 pm
Most likely, a new DVR will not fix this issue. Verizon is planning a fix through the end of the year to resolve this. |
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Two phone reps assured me a replacement DVR would fix problem. As soon as I mentioned the slow channel changing, first rep offered to send a replacement unit. I declined until I could discuss this with my wife, who was more unhappy with the problem than I was. Ordered shipment Friday 3 pm; DVR arrived Saturday 10:30 am, complete with another Verizon remote including a user manual for the remote. Will watch a few recorded shows on original DVR, then replace unit to see what happens.
Interesting aspect is that the problem hasn't occurred again since I ordered the replacement. Go figure... |
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matcarl Premium Member join:2007-03-09 Franklin Square, NY |
matcarl
Premium Member
2012-Nov-11 5:55 pm
You only had it one day, it will happen again |
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said by matcarl:You only had it one day, it will happen again I went a month without the problem. About a week ago it returned with a vengeance and has been happening daily since. |
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to matcarl
No I haven't switched out the units yet. However the slow channel change happened again with the original DVR Sunday evening.
It will be later this week before I swap units. There are several recordings already on the DVR that we want to watch. |
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skohly join:2009-08-19 Township Of Washington, NJ |
to matcarl
said by matcarl:You only had it one day, it will happen again It's happening a whole lot lately |
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icemannyr1 join:2001-04-11 Township Of Washington, NJ |
Anyone know if there's any fix planned for the delay the local cable ads cause when using the skip button on recordings? |
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It's been five days since I switched DVR's. The replacement unit is working fine with no slow channel changes or loss of audio. I gave the unit a pretty good workout Saturday switching between various college football games. |
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Mtaz join:2008-10-21 Hawthorne, NJ |
Mtaz
Member
2012-Nov-19 8:50 am
Mine is doing the same thing. I thought it was just me until I found this thread... |
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