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billhere

join:2011-10-21
Santa Monica, CA
reply to birdfeedr

Re: [DVR] 7232 Slow, Unrepsonsive Until Warms Up or a Reboot

I just called Verizon about this problem. The rep was well aware of the problem and immediately offered to send a replacement DVR.

I hesitated as we have about 30 hours of unwatched recordings and I am not at all sure the replacement DVR will fix the problem. It's intermittent but very annoying. Earlier posts in this thread mentioned a software fix starting late November. Is that still a possibility?


kennye

join:2009-02-05
Carrollton, TX

Most likely, a new DVR will not fix this issue. Verizon is planning a fix through the end of the year to resolve this.


billhere

join:2011-10-21
Santa Monica, CA

Two phone reps assured me a replacement DVR would fix problem. As soon as I mentioned the slow channel changing, first rep offered to send a replacement unit. I declined until I could discuss this with my wife, who was more unhappy with the problem than I was. Ordered shipment Friday 3 pm; DVR arrived Saturday 10:30 am, complete with another Verizon remote including a user manual for the remote. Will watch a few recorded shows on original DVR, then replace unit to see what happens.

Interesting aspect is that the problem hasn't occurred again since I ordered the replacement. Go figure...



matcarl
Premium
join:2007-03-09
Franklin Square, NY

You only had it one day, it will happen again



HenryFarpolo
Premium
join:2003-08-31
Andover, MA

said by matcarl:

You only had it one day, it will happen again

I went a month without the problem. About a week ago it returned with a vengeance and has been happening daily since.

billhere

join:2011-10-21
Santa Monica, CA
reply to matcarl

No I haven't switched out the units yet. However the slow channel change happened again with the original DVR Sunday evening.

It will be later this week before I swap units. There are several recordings already on the DVR that we want to watch.


skohly

join:2009-08-19
Township Of Washington, NJ
reply to matcarl

said by matcarl:

You only had it one day, it will happen again

It's happening a whole lot lately


icemannyr1

join:2001-04-11
Township Of Washington, NJ

Anyone know if there's any fix planned for the delay the local cable ads cause when using the skip button on recordings?


billhere

join:2011-10-21
Santa Monica, CA
reply to billhere

It's been five days since I switched DVR's. The replacement unit is working fine with no slow channel changes or loss of audio. I gave the unit a pretty good workout Saturday switching between various college football games.


Mtaz

join:2008-10-21
Hawthorne, NJ

Mine is doing the same thing. I thought it was just me until I found this thread...