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alan92rttt

join:2012-02-27
reply to dannyg40

Re: New Ultra TV - Questions

You got a clueless CS rep. Hopefully WOW_dan will swing by here and help.


dannyg402004

join:2012-11-09

Thanks,
I'm going to see if I can message WOW_dan.


dannyg402004

join:2012-11-09

1 edit

Thank You WOW_dan for the fix with my 2 issues !

Next question about Ultra I have....
With my old DVR I had it set to "stretch" on the box, and "just scan" on my TV. 16x9 would really cut everything off on the TV so I always left it on Just Scan. The new Arris Media Box gives me the "stretch" option, and with all the options like 16:9, just scan, the picture seems a little "squished". Like the wideness is still to narrow even though it fits the screen. People and pictures seem "thin". I set the TV to "wide fit" and it looks right, but then the on screen menu and all the box display options seem really "zoomed in" and cut off. Any suggestions or is the kinda "narrow" picture right ? I was used to the old box when you hit stretch it stretched everything.

Thanks everyone.

Other than that I have no issues, just getting used to the remote, shortcuts, and moving through the menu, but like anything, that will take a little time and messing around.