DC DSLThere's a reason I'm Command.PremiumReviews:
·Verizon Online DSL
|reply to DigitalXeron |
Re: User requests and exceptions
If someone wants me to allow an exception, regardless of whether I or the rest of IT concur, I require they get their top-level person to put the request in writing, noting the objections and reasons to not do it, and agreeing to accept full responsibility and costs/chargebacks if things go kaflooey. I changed my policies a while back and now my fee triples if someone needs me to undo something I advised them not to. Seeing in writing that they are on the hook if it goes boom deters quite a few of them. Those who proceed usually find out in short order that not listening to Papa Bear is not a good idea.
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