Ellicott City, MD
reply to Crotonmark
Re: FIOS Internet dead - Verizon stumped - please help VZ should verify the light-level in the box in the neighborhood, that does that 1-to-16 split (or whatever the ratio.. can't remember).. and verify integrity between that point, an the tap that you're connected to, for your house.
I wonder how many times they're going to look at / replace your ONT, before they realize that it's not at fault. How many times would a car dealership replace the radiator cap, trying to fix a problem with all the fluid leaking out of the bottom hose of the radiator...?