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plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

1 edit
reply to LadyL

Re: [IE] Tried to update to IE8

In answer to your question about what to back up, its actually really easy.

You're on Windows Vista, which is like Windows 7 (which, I'm running).

I would make sure you make a backup of the contents of the following directories
Note: xxx = your username

Documents
•C:\Users\xxx\Documents

Music
•C:\Users\xxx\Music

Pictures
•C:\Users\xxx\Pictures

Videos
•C:\Users\xxx\Videos

Bookmarks (Favorites) from IE
•C:\Users\xxx\Favorites

Desktop (in case you have items other then shortcuts stored there)
•C:\Users\xxx\Desktop

That should be about it. Unless you have a local e-mail client (Outlook, Thunderbird, etc) that you would have to worry about in regards to a local copy of your e-mail and or address book.

If this was a one time deal, I would copy all that info to a directory somewhere, so you could figure out the total size. Then, either burn that to DVD(s), or copy to a USB Flash drive.

Hopefully it does not come down to you re-installing Windows Vista to fix your problem with the upgrade of IE. I've been reading this thread, but have not been paying that close attention to your specific issue (wanted to give you some advise on what to backup).

So, I'll go back and re-read it all, and see if there is anything I can suggest that has not already been suggested.

Good luck!

EDIT:

I did some looking, and I found this KB article on Microsoft's site

»support.microsoft.com/kb/2409098

Most of the things listed there you have done already, and have not worked. However, Method #6 may be something to try.

quote:
Method 6: Run the Fix it solution to automatically diagnose and fix common problems with Windows Update

It looks like you can click a button and it will run some kind of check on your system to figure out what is wrong.

Normally, I'm not one to have a web site "Run a check and fix problems", but since this is directly on Microsoft's site, I feel a little safer running something like that.

So, give that a try, and see what it reports.

Finally, when you do try to install IE8 or IE9, do you get any kind of error message on the screen? What about any items in the event logs (Errors, Warning, Critical)?

--Brian


LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable

Thanks for the info. The error msg was listed in my start of this thread...black screen,etc.
The only things to backup are Documents,Pictures(the 'cat' that is on my desktop) and Favorites.
Did the Fixit thing...all it stated was that some Update components were in the wrong place...or words to that effect...which doesn't make any sense at all...anyway, whatever was in the wrong place is supposedly fixed. I don't know if it was fixed or not.
--
Lonnie



plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

So it does appear that the Fixit thing did something. Have you tried to re-install IE8/IE9, and if so, did it work?

Sounds like you don't have a lot of items to backup. As far as the "cat" on your desktop, that is probably a picture in your pictures folder.

--Brian



LadyL
Premium
join:2002-09-18
Lorain, OH
Reviews:
·Time Warner Cable

Click for full size
No, haven't tried to install IE8 or IE9...too 'chicken' to try atm...might do it when pogo really changes their ClubPogo homepage...until then, I'll just stick with IE7.
Actually pogo is the only website that I use that is telling me to upgrade to IE8.
The 'cat' is the only thing that I have in Pictures...don't do 'real' pictures, music or anything else that most people 'save'...I've had my 'tomcat' as my desktop picture since 2001.
--
Lonnie