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reply to Kartoffel

Re: [Speed] Getting 1/3 of speed for the 30.0 - Lexington KY

Having the same exact issues with my 30.0 service. Started about three days ago and is just god awful slow. I pay a stupid amount for t his service only to have connectivity dies once every 2 months for two weeks straight.

Its honestly just getting so out of control that I am contemplating dropping the package and scrapping insight all together. You all have come out at least 10 times this year to try and fix my issues and they have never truly been fixed. I've bought 3 new wireless routers hoping thats the issue, had new cables installed, had many new modems given to me by insight and nothing fixes the problem at all.

I am getting truly fed up with all this hassle. I have been trying to load a youtube video at 480p for 50 minutes. I used to be able to load a 1080p in 20 seconds. Just dumb.