[DSL] Internet issues in North Central WV Been having internet connectivity issues for the past few days, will work fine for 5 - 10 minutes then no connectivity for 20 - 25 minutes, even after resetting our modem.
The internet light turns red on the modem or the light just goes out all together.
Called tech support and all they had me do was power on / off the modem a few times and said they would send a tech out on Thursday -_-
Anyone have a clue as to whats goin on?
HankSearching for a new FrontierPremium
Not sure exactly what you are referring to as "North Central WV." I have not noticed any issue here in Burlington, WV. We are out of the Romney CO.
reply to Countryboy
The weirdest part about it is though, it works fine until you put a "load" on it.
IE: Just browsing or even streaming music works fine, but if I launch a game like Call of Duty, the connection pukes.
reply to Countryboy
I live in the West Milford/Lost Creek area and I have noticed slow internet activity as well when I go into Youtube when videos buffer considerably. I have to pause one for it to load all the way and that normally doesn't happen. I even have the settings set with Youtube to stop the buffering. I first noticed it at the beginning of this week and it stopped for a couple days and I noticed it again yesterday and it has been going on ever since. I didn't bother calling frontier because I knew they would tell me to disconnect the modem etc. and I know that isn't the problem.
reply to Countryboy
yes mine started about a week ago in weston area, called 11-10-12 and was told tech would check monday. i called monday to make sure and was told techs were working on common area dsl problem and it wasnt fixed by 11-15-12 they would come to house . same thing when try to run videio on youtube might work for 10 to 20 mins. then light turns red or goes out.
I'm in the Capon Bridge area of Hampshire County, WV. We started seeing this problem a year ago. Our download speeds are always at or below 0.15 Mbps for our 3 Mbps service. Since last week we have again had the intermittent service. Sometimes we have a slow connection, other times we have no connection.
Multiple calls to Frontiernet, plus e-mails, have not resulted in any improvements.
I unfortunately, like so many others in WV, do not have an alternative. We've tried "hot spots" be we don't have reasonable signal strength for reliable service. Cable doesn't exist within miles of here. My son had satellite for a while, but besides being expensive, the latency is just awful.
I sure wish there was something we could do.
I have had speed issues with my internet since last Saturday and the only way I would have noticed it is through Youtube because it has been buffering ever since. I have the settings set for that not to happen and I knew it wasn't my computer. I got on this forum and noticed others were having the same problems. However as of today the problem is still continuing and I broke down and called Frontier.
The frontier rep did a speed test and according to them my internet speed is very low. I have a ticket out and they are supposed to be here on Friday to see what the problem is. However I do believe that the problem is in the this area somewhere if others in North Central WV are having the same issues as I am. Hopefully they will get their act together because I never had these types of problems when I had service from Verizon. With Frontier my internet resets itself several times a day and it is very annoying.
reply to Arvo
I have been having slow connectivity since Saturday and came on the forum and figured out I wasn't the only one in North Central WV having the same problem. As of today I am still having the problem and finally broke down and called Frontier.
The rep did a speed test and learned it was very low and put a ticket out and they are scheduled to come and check it out on Friday. I however believe that the problem is on their end if others are having the same issue and it is a line issue somewhere in North Central WV.I don't think many people in this area are aware of this forum to come on here to find out if others are having similar issues. I never had these problems when I was a Verizon customer. Ever since I have had Frontier I run into issues constantly. My internet goes out multiple times a day and it is very frustrating when I am trying to work.
who is your cable provider? I would look into them and tell frontier that next time you call. Just be like "my service has been almost unusable so I am going to look into other options." Hopefully that will get them to move if not you have the information to switch providers.