said by smerrikin:
I like teksavvy but I don't like being without Internet for a week while they try and contact Rogers.
In which case, again as much I hate to say it since TekSavvy is a good company, you need to go to retail service for that kind of priority.
I've been with Rogers now for about 6 months, rock solid service, no outages etc. where TekSavvy because of their limited support with Rogers has had several.