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Iscream
Premium
join:2009-02-17
New York, NY
kudos:6
Reviews:
·Verizon FiOS
reply to bigpapae35

Re: Incoming fax to email- Anveo or callcentric?

A Canon MFC series is in general a very good and robust line (I use them too, both at work and home). The customer may need to play with some settings there. For example - try to NOT use color faxing or G4 faxing. Or configure "international" faxing for this transmission to get through.

You may also try SIP forwarding to Anveo (or as Arne suggested - taking a fax dedicated DID there) - it's not going to hurt, but may bring some interesting result (I'd, for sure, be interested in knowing your experience).