said by Pos_user:I just posted in the OOL direct forum, but i figured i'd post here to get some opinions.
I know NJ is upside down right now due to Sandy, - we've had power here in florham park for about 10 days and I see OOL trucks driving around this area as well.
I moved on the 3rd
Nov 3rd - scheduled install - no call/no show
I called OOL to complain
Nov 5th - scheduled install no call/no show
I called OOL to complain
Nov 12th - scheduled install no call/no show
I called OOL and they told me it was cancelled and i should have received a call (i did not)
Now they told me 11/14 - guaranteed (yea right)
They told me the 3rd, 5th, and 12th, were all cancelled the day before and i should have been notified ? I wasnt notified once, and they do have my cell on file as my primary...
This is insane and the most stressful situation - I mean i understand sandy wiped out a lot of people, I understand things have been delayed. I did ALL of the work, tech probably just to come run some tests, and check some numbers, call dispatch and activate the service. It will be the easiest install of the week for him - still - i can't get someone out here, like i'm a leper.
Is anyone else dealing with this same BS ? or am i the only schmuck ?
if its in the same billing area, just connect your equipment at your new location - it should work without issues
