New York, NY
|reply to Iscream |
Re: Incoming fax to email- Anveo or callcentric?
Okay, the T.38 re-invite had been disabled for your DID when calls are coming from that particular carrier whose calls cannot be properly negotiated upon detecting fax tone.
It's a bit weird situation, but calls from your originating number (the one which had troubles faxing) come to us via SIP rather than from PSTN because that carrier has a SIP interconnection agreement with us. Please let me know whether it works for you now (I've replied to your PM too). Thank you.