ATT! What are you doing to my speeds????
When I first got Uverse internet a month ago I was getting 3.0 mbps. All of a sudden I'm getting 1.5 mbps without me requesting it or with out any sort of notification.My account shows it being dropped to 1.5 mbps. The strange part is that now the option to get the 3.0 isn't even an option if I go to my account to upgrade,but it was when I first ordered.
I had a tech out a few weeks ago and he was pulling 6.6mbps on the new line drop,so I'm confused as to what the heck is going on. Tech support is useless,they keep thinking that I am talking about slow speeds and keep telling me to check for interference no matter how many times I explain it to them.
Has anybody else had this happen to them?