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Gimli
Premium
join:2006-01-03
l5a2o4

here we go again

Click for full size
Im getting annoyed now....

16 disconnects since 6pm...


TSI Support1
TSI Support
Premium
join:2009-09-28
Chatham, ON
kudos:1

Hello Gimli,

It certainly does look like the upstream power levels are a bit on the high end. The upper limit of the spec is 52 dBmV and if the levels are going above this then that would explain the disconnections. Please post your account details in the »TekSavvy Direct forum so we can take a closer look get a ticket opened if necessary to fix this.

Regards,
TSI Rizwaan



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
reply to Gimli

Yep your upstream power is pretty high...

too many splitters? If possible, connect your modem where the cable first comes into the house/apt, and see what the stats are.


funny

join:2010-12-22
reply to Gimli

weird DSL i just had three hours disocnnected
peterborough



TSIElizabeth
Premium
join:2012-08-20
kudos:6

said by funny:

weird DSL i just had three hours disocnnected
peterborough

Are you back online now, or that issue persisting?