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coaxguy

join:2009-07-29
Reviews:
·Bell Fibe
·Start Communicat..

reply to DudeBud1

Re: Niagara ISP's - Reliable TPIA's in the Peninsula

said by DudeBud1:

Now... i have an active cable line (left from a previous tenant) of which i am not paying for. There is still an old tag on the line saying internet. - Would this enable me to waive the $50 START setup cost? Its basically plug and play, which is all tech would be doing.

Unfortunately you are still going to require a tech visit if YOU have never had cable service in YOUR name at the address. I think Start will only wave the fee if your transferring an active internet connection in your name. Looks like a contractor/tech didnt disconnect the address correctly the last time the house had services cancelled.

Start still needs to have a contractor of Cogecos to come out to a) verify the service drop is okay. b) the drop is grounded c) line to modem is running on the correct type of coax (RG6). Also if you or anyone else at the address is not paying for cable television, the contractor will also install a filter to block out the bands that the television channels are carried on.

GreenEnvy22

join:2011-08-04
St Catharines, ON

Start has been great for me in St. Cath.

Iktel was not good. speed was very inconsistent, had downtime far too often, never got credited. then they forgot to bill be for 3 or 4 months and then suddenly billed me several months all at once.



coaxguy

join:2009-07-29

Are you having any speed issues


GreenEnvy22

join:2011-08-04
St Catharines, ON

Me? Not since switching to start. it's been very fast and rock solid.



cybersaga

join:2011-12-19
Welland, ON

If you want to ask some more detailed questions about Start, go over to the Start forum. There are a couple folks from Start who post there (rocca and Start Laurie).


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