Not a review
I don't mean to be an a**, but that's not a review, it's a question. You should have posted this in VoIP Tech Chat...
I would say it's a review as support has been ignoring the questions. So just wanted to write about my experience how it's they deal with problems that are not answered or ignored by support. Like I said in my review call quality is good, price is OK, I have been with them for years so maybe something can be done. Maybe after all there are more clients that were denied access to the full VoIP.ms platform for no reason and support would not fix it. So a public review of the services might get something straighten out.
What is the status of your problem?
Has voip.ms answered your question about why you are not allowed to buy any more DIDs? Someone like you, who spends $350 a month with them should certainly be taken good care of.
If they do not take good care of you, how will they treat the little people like me who spend only a few dollars a month?