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ugleee

join:2010-10-24
Berwick, PA
reply to Hevi

Re: Terrible speeds in Northeast PA

I am in Berwick, PA, and I've noticed slower speeds lately. First noticed Netflix not working as fast as it used to, and just now I tested on speedtest.net and speed was only 6mb down (up seemed normal). I only pay for 12 down, but this is still half what I should be at. I'm going to give them a call a little later.



Hevi

@metrocast.net

I'm in Berwick also. I called them this morning and they didn't do much, they ran tests said signals are fine. They said I have a older Docsis 2 modem and they would replace it with a docsis 3 if I took the old one in. Gonna do that later and see how it goes.


hevi99

join:2012-03-12
reply to ugleee

Your getting better then me. I'm only getting 3 down and I pay for 25


hevi99

join:2012-03-12
reply to ugleee

I'm also in Berwick. I called them this morning, didnt help much. They ran tests and said signals are fine. They said I have a older Docsis 2 modem and I can take it in and get a Docsis 3 modem not sure if that will help but if I find the time today i'm gonna swap them and see how that goes.


ugleee

join:2010-10-24
Berwick, PA
reply to Hevi

I called them and as soon as I get on the phone with them I test through speedtest.net and it's just about fine now....strange. I'll test throughout the day. I know I have a docsis 2 also, maybe I should take mine in too.


hevi99

join:2012-03-12

Yep i'm getting 15-20 down now. I'm still gonna take my modem in today sometime. May as well have the new stuff lol.


ugleee

join:2010-10-24
Berwick, PA

If you can, come back here and let me know if the new modem made any difference. Thanks.