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sestrada

join:2012-11-05

[Embarq] 2012 Residential Internet Service Provider Satisfaction



Hazy Arc

join:2006-04-10
Greenwood, SC

Re: [Embarq] 2012 Residential Internet Service Provider Satisfac

No surprise there.


Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
kudos:5
reply to sestrada
Said By JD Power

"Satisfaction among residential Internet service providers is measured in four regions:

East Region: AT&T ranks highest with a score of 660. Verizon follows in the regional rankings with a score of 650, while Optimum Online (Cablevision) ranks third with a score of 649.

South Region: Bright House Networks ranks highest in the region with a score of 684, followed by Cox Communications (681) and Verizon (674).

North Central Region: WOW! ranks highest in the region for a second consecutive year with a score of 707, followed by AT&T and Cincinnati Bell in a tie with a score of 654 each.

West Region: Cox Communications ranks highest in the region with a score of 660. AT&T follows with a score of 658, while Verizon ranks third with a score of 655."


You need to click on the link to get a better picture.
»autos.jdpower.com/content/press-···tudy.htm

What was posted is only for the Southern Region.
--
"You can observe a lot by watching". Yogi Berra

sestrada

join:2012-11-05
The notable thing in the reports is CL ranked below average in all of them.


Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
kudos:5
That is true. The point is to see the total picture for all regions, you need to look at all the charts.
--
"You can observe a lot by watching". Yogi Berra

GetMoney

join:2010-06-11
reply to sestrada
I don't really see much difference in 684 out of 1000 vs 642 out of 1000. Both are shitty when you use this scale. We all know that CTL gets blasted on DSLR and that people come here to bitch and complain, what's new about this??