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Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2

Past experience

It's been years since I had Time Warner but when I did, you could simply take your set-top to their local office and ask (politely) if you could swap it for another box and you could "suggest" the model you wanted. If they had it available, it was never a problem.



juilinsandar
Texas Gooner
Premium
join:2000-07-17
San Benito, TX

At my local TWC office it's still that way.