|reply to gigahurtz |
Re: Shouldn't this be included in the monthly fee you pay?
"you will see a $6.99 equipment lease fee on your bill ... so you can enjoy a seamless, reliable experience and the service you expect"
What idiot approved this ? Does anyone ever step back and look at things from "the other side" ? As others have already mentioned, shouldn't "a seamless, reliable experience" be automatic ? This add'l fee should instead offer customers priority when calling in, same-day on-site service, etc, etc !