I had my service installed just two months ago. Multiple calls to customer service, 2 service calls, and the service is totally unreliable. Shame on the sales person who promised just as good service that I had with Charter. If I could use them, I would. I live in a rural area and satellite services are limited.
The download speeds are as low as 3.29 and upload speeds 1.08. I had to buy the high priced package because we were burning through the monthly allocation. They claimed we were gaming (we don't). They have been no help, and they do treat you like a two year old.