http://www.dslreports.com/forum/BC-richmond-no-connection-27723463 en Wed, 22 May 2013 20:48:14 EDT Wed, 22 May 2013 20:48:14 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27731996
"On November 13 you may have been unable to connect to the Internet in your home. The disruption was due to a network outage that our technical team was able to quickly identify and resolve. Your Internet should be back up and running.

At TELUS we're on a journey to provide you with the best service every day, and we're taking steps to ensure that this issue doesn't happen again. As a token of our commitment to serving you better, we will be adding a $10 goodwill credit to your account.

Thank you for your patience and understanding.

Regards,


Greg Worsnop
Director, Consumer Loyalty & Relationship Management
"
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»www.eternitymodern.com - a chair to sit down on]]> http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27731996 Thu, 15 Nov 2012 18:50:16 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27724322
Thanks for the heads up on the outage!]]> http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27724322 Tue, 13 Nov 2012 17:42:19 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723765 http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723765 Tue, 13 Nov 2012 15:27:04 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723759 http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723759 Tue, 13 Nov 2012 15:25:14 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723655 --
»www.eternitymodern.com - a chair to sit down on]]> http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723655 Tue, 13 Nov 2012 14:56:37 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723594 http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723594 Tue, 13 Nov 2012 14:53:36 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723637 http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723637 Tue, 13 Nov 2012 14:50:44 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723632 http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723632 Tue, 13 Nov 2012 14:49:30 EDT http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723547 I've actually been trying for a couple of days to get a TTV Otik repair, I'm not impressed as I was cut off on phone and even on Telus Chat... " account information not available"!
Too bad I picked a day to try again when there's a problem with Telus itelf and my current chat wait is Increasing ( started at 22 mins and now 24 mins, - difficult to type as it's refreshing every 15 seconds). However phone and Internet working in East Van.
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Dawn,n,The time when men of reason go to bed. (Ambrose Bierce.)]]> http://www.dslreports.com/forum/Re-BC-richmond-no-connection-27723547 Tue, 13 Nov 2012 14:28:08 EDT http://www.dslreports.com/forum/BC-richmond-no-connection-27723463 http://www.dslreports.com/forum/BC-richmond-no-connection-27723463 Tue, 13 Nov 2012 14:07:43 EDT