[Services] Trying to upgrade current DSL service I live in an area where the Uverse IPDSL is being sold. I have DSL service, express and want to up grade. My loop footage is 9315 ft 26 awg, and show that I qualify for the up grade. When I tried to complete the transaction I was told I had to switch to the Uverse IPDSL, which I wouldn't have a problem doing. The catch is that I have to switch to the 12M package. I do not qualify for the 12M package based on the distance. There is no VRAD at my cross cut box, so I would still be copper based out of the CO if I switch to IPDSL. I need help upgrading my speed.
San Jose, CA
·Pacific Bell - SBC
Odd. They offer the "U-verse HSI Pro" (3008/512) package at my old residence, which is connected to the CO on 9,156 feet of copper. In fact, that is the highest speed tier offered at that residence.
Perhaps a pre-qualification request is in order in the AT&T Direct forum.
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
reply to cspain
They should still sell it to you as the speed is "up to" if it syncs lower then they would tell you that. As Norman said I would try the Direct Forum on here or contact AT&T's actual office and see what they say. I think I have the number still if you need it.