atuarreHere come the drumsPremium
College Station, TX
reply to atuarre
Re: $40 dollar charge for them putting a splitter on a cable? I'm not going to knock Suddenlink because they have been pretty good to me, sure a hell of a lot better than Cox Communications ever was. There was one tech, I never did get his name, back in the Cox days (he's with Suddenlink) that always looked after me.
They have always at least tried. I think maybe it was an honest mistake on the techs part. He was here not long, was more interested in texting on his cell phone, and he took a call from some girl (which wasn't work related, cause I could hear her screaming about why he never calls her), then put the 3-way splitter at the end of the cable (as someone else said, I don't know why this wasn't put in the box) and left.
But if they want to do it like that, I'll go buy my own coax, run it from the modem and let them hook it up to their box, and when they want to try to charge me saying its my wiring, i'll change the cable out and show them its not the cable affecting the signal, and that will be that.
They credited my account (atleast that was what the rep said), so I'm done with it. Why they couldn't do it for this month, I don't know, but as long as it shows up for next month, im fine.