|reply to pflog |
Re: [Business] Business internet with double play bundle for TV/
The address being marked as a commercial address happened to me as well because I have the Business Class Internet service. Just call up the residential number and they should be able to set you up with Residential TV. Like ropeguru said, you're not going to get any discounts because you already have Internet service and it will be different billing as well. You can tie both accounts to the same customer.comcast.com account, but paying for both will require to different transactions.
Also, be mindful that when calling support or customer service, Comcast's ::cough:: less qualified reps may get easily confused about which account you're talking about even after clearly explaining things to them. Personally I'm seeing less benefit of the Business Class service as of late and may change to the Residential service when my contract is up as long as they're no absurd caps or restrictions in service.